Support

Ask our support experts


Infoniqa, when introducing new technologies in the Swiss market, has always seen to it to be one step ahead. Support services are rendered on site or via hotlines, e-mail or website directly by Infoniqa or the respective partners/vendors.

Remote Support

We offer our customers fast remote support.

Teamviewer (Remote Support)

Service Support

Customers of Hirt Informatik AG can still access to their well-known service specialists.

+41 44 434 30 20

Product Support

For any IT problems, please contact our product specialists. They're glad to help you.

+41 41 768 40 51

Contact With the Vendor Customer Service by Phone

For Veritas support outside of our office hours, please contact:

044 800 93 19

You will find detailed information on Veritas support at here.

For Huawei support outside of our office hours, please contact

00800 3 388 88 88

You will find detailed information on Huawei support at here.

For Pure Storage support outside of our office hours, please contact:

0800 007 766

You will find detailed information on Pure Storage support at here.

For Cohesity support outside of our office hours, please contact:

0800 562 697

You will find detailed information on Cohesity support at here.

For Dell EMC support, please contact:

0800 854 599

You will find detailed information about Dell EMC support here.

For NetApp support, please contact:

0800 463 82 77

You will find detailed information on NetApp support at here.

Infoniqa Support Plus

Under the heading Infoniqa Support Plus Infoniqa offers its clients a comprehensive, standardized service package which, in addition, can be individually tailored to meet the clients' specific needs. Infoniqa Plus is based on the support services of the respective vendor.

Basis of the Veritas solutions is Infoniqa Support Plus, the Veritas Enterprise Support Services offering can be supplemented with the Veritas Business Critical Support Services (BCS). The Infoniqa Consulting Services and the comprehensive training package ideally complete this service package.

Infoniqa Support Plus

Holidays 2019/2020

On these days, our support department can not be reached.

If you need immediate help on an urgent license problem pertaining to a specific product, please contact the support department of the vendor.

Holidays 2019/2020