Services

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Consulting

We analyze your IT environment and create a goal-oriented strategy

With its core competencies in the areas of IT processes and organization as well as information management, Infoniqa is an innovative information management specialist well established in the market. The core competencies are extended by various service segments, which are ultimately combined by our consulting team to form an individual solution.

The Infoniqa Consulting Team is completely manufacturer-independent, but benefits from the experience of a wide range of solutions from the integration business that have already been implemented in practice. As a customer, the Consulting Team does not provide theoretical solutions that only exist in paper form, but solutions based on "Best Practice" approaches where it is proven that they work in practice and meet the requirements placed on them.

The consulting services in the «Service Strategy & Design» area help our customers to address the following areas and challenges in particular:

  • IT Service Delivery & Continuity
    Projects in the area of service strategy mainly serve to optimize the operation of IT services through the appropriate use of all IT resources.
     
  • Evaluation, Renewal & Exchange
    IT is repeatedly confronted with the situation of setting up or exchanging technologies and environments - this requires guidelines that document all requirements and evaluate suitable structures and architectures.
     
  • Cost and operational efficiency
    Only through well-organized activities and initiatives can it be possible to sustainably reduce costs and at the same time optimize IT operating procedures.
     
  • Quality & auditability
    A comprehensive evaluation of options enhances the quality of IT service delivery and helps IT to take on all internal and external requirements.

The consulting services in the area of «Process Optimization» help our customers to address the following areas and challenges in particular:

  • IT Service Delivery & Continuity
    Defined, implemented, controlled and lived processes are the key to a stable and cost-efficient provision of IT services.
     
  • Cost and Operational Efficiency
    Processes are the basis for operation - whether defined, documented and trained or not - processes take place automatically. Only if these processes are coordinated, organized and anchored is it possible to work efficiently.
     
  • Quality & revision capability
    Auditors require the submission of documents on the company's processes in order to be able to investigate the legality of the company's activities. AKV (Activities, Competences, Responsibility) play a central role in this - which is also central in the context of process introductions and improvements.

The consulting services in the area of «Data Storage & Operations Optimization» help our customers to address the following areas and challenges in particular:

  • IT Service Delivery & Continuity
    In the context of projects for data management and operational optimization, the concepts and technologies used are examined and options demonstrated in order to realize a stable and cost-efficient provision of IT services.
     
  • Evaluation, Renewal & Exchange
    IT is repeatedly confronted with the situation of establishing or exchanging technologies and environments, be it through the life cycle, new requirements or the establishment of new services - in this context optimization projects help to eliminate existing weaknesses.
     
  • Cost and operational efficiency
    The goal of every optimization project is to sustainably reduce costs and optimize IT operating procedures at the same time.
     
  • Overcoming growth
    Increasing data volumes present IT with major challenges - a data management project addresses them.
     
  • Quality & auditability
    Improved concepts for data storage and operation lead to higher quality in service delivery.

The consulting services in the area of «Sourcing, Architecture & Procurement» help our customers to address the following areas and challenges in particular:

  • IT Service Delivery & Continuity
    Sourcing and infrastructure projects mainly serve to ensure the operation of IT services through suitable architectures and optimized technology deployment.
     
  • Evaluation, Renewal & Exchange
    IT is constantly confronted with the situation of establishing or exchanging technologies and environments, whether through the lifecycle, new requirements or the establishment of new services - this requires procurement projects that document all requirements and evaluate suitable architectures and providers.
     
  • Cost and operational efficiency
    Only through well-organized activities and initiatives in the areas of sourcing, infrastructure and procurement can it be possible to sustainably reduce costs and at the same time optimize IT operating procedures.
     
  • Quality & auditability
    A comprehensive evaluation of requirements and options enhances the quality of service delivery and helps IT to incorporate legal requirements for audits.

Your contact


Sinthuyan Nithiyanandan
Service Delivery & PMO Manager


Our consulting specialist and coordinator will be pleased to explain the possibilities of consulting services to you!

+41 41 768 40 40